PAYMENT OPTIONS
We accept the following payment methods: Visa, MasterCard, American Express & Discover. Your credit card is processed by Stripe checkout.
SALES TAX
Sales tax is calculated by the shipping address.
SHIPPING INFORMATION
Your package will be delivered to you by our delivery service or by a courier service within 2-4 business days. Your package will be shipped only after payment is confirmed.
CANADA FREE SHIPPING POLICY
Shipping is FREE and FAST for orders over $75.00. For orders under $75, shipping is $15.00 payable at checkout. Free shipping does not apply for case pricing or sale pricing.
*certain oversize or fragile items are subject to extra shipping charges
MONTREAL ONLY SHIPPING TIMES
Order before 1:00pm for 2:00pm - 5:00pm delivery
Order before 5:00pm for 5:00pm - 8:00pm delivery
USA SHIPPING POLICY
Shipping is $25.00 payable at checkout.
SHIPPING OUTSIDE OF CANADA
Please contact us to arrange shipping at: 514 738 6730. IF YOU ARE NOT HOME It is up to the driver's discretion whether to require a signature when delivering your order or whether to simply drop it off at your doorstep or with a building manager or doorman.
RETURNS POLICY
Your complete satisfaction is our top priority! If you are not 100% satisfied with your purchase for any reason, we will gladly accept returns of packages within 2 weeks of the sale date and issue a full refund (minus a 15% restocking fee) for your unopened merchandise. Please ensure that the product is not used or opened, is in the same condition you received it, and is in the original box and/or packaging. Upon receiving your returns, we will generate a refund to your credit card. Please note shipping cost are non-refundable and all costs for return shipment are the responsibility of the customer. Please enclose a copy of your invoice with the return merchandise. Please return product to: 3025 bates rd Montreal Qc H3S 2W8 For further inquiries please contact us at 514 738 6730 or info@neverwashadish.com
All Damages must be reported to the transport company at time of delivery
If shipped by courier damages must be reported to info@neverwashadish.com within 24 hours